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Marketing Manager

Marketing Manager

PetFlow is an online retailer that sells dog and cat food and has relationships with customers all over the country.  Our values are simple - we believe in good foods and good deeds.  We believe in cultivating a strong sense of compassion and karma by doing good deeds for pets across the country, and by providing pet parents with the best possible choices for their furry family members.

It’s an extremely exciting time to be joining the team.  We’re in the process of migrating the bulk of our operation and headquarters from New York to Las Vegas.   With that comes great growth potential and a great opportunity to learn.  Our company holds among its principal values being a great place to work,  and we do this by being transparent with one another from the top down, setting and achieving our goals, providing a great experience for our customers, and by having a ton of fun doing it!  Anyone that is brought on board is expected to believe in and be fully committed to embracing these values.

About the Role

PetFlow is seeking an Marketing Manager to lead our marketing team and report to the General Manager. This person will own our digital marketing, BI/insights, reporting, vendor relationships and work to create strategic wins across all marketing channels.  Additionally, this person will lead our Social Media Coordinator, Graphic Designer and potential future marketing hires by providing guidance and quarterbacking the collective PetFlow marketing initiatives.   A few things you’ll manage include:

  • Lead strategic initiatives such as campaign building and sign-off, new product launches, and campaign calendar planning
  • Manage relationship with digital agency, including a weekly review, providing suggestions for testing, and coordinating with the tech team on campaign building
  • Report on daily/weekly/monthly performance
  • Email Planning, using insights drawn from previous campaigns, and production within our ESP (Listrak)
  • Surface insights around performance, suggesting areas for improvement with the support of an Analyst
  • Budget allocation and monthly spend reporting
  • Employee management and performance reviews

Who We’re Looking For

  • Bachelor’s degree in Marketing or related field
  • 3-6 years marketing experience (depending on relevancy and seniority)
  • Experience in data-driven company, ideally in an e-commerce environment
  • Firm understanding of marketing KPI's (CPA, LTV, E-mail Metrics,ROAS, CPM, CPC, CVR, Bounce rate, Churn...)
  • Creative thinker who can ideate campaign concepts, and manage execution and delegation (e.g. Cyber Week, e-mail calendar...)
  • Understanding of basic financial concepts and what levers to pull in terms of margin building (e.g. promo strategies, and LTV)
  • People person who can manage relationships within a team and external stakeholders (e.g. Agency, Brands, Customer Service, Tech, Creative)

What You’ll Get

  • A great environment - You’ll be one of the first hires in a brand new office
    • Ping-pong loving and dog-friendly in the up-and-coming Southwest Vegas valley
  • Competitive pay
  • Full time benefits plan, including medical/dental/vision/pet insurance and paid time off
  • Team outings and Thursday happy hours!
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